Situational Awareness & De-escalation Training for Parking Enforcement

  • Author: Patrick Jones
  • Level: Beginner
  • Study time: 2 hours
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  • Exams: 0

What's included?

  • 7 Topics Covered
  • 1 Completion of Training Certificate
  • Relevant Training Videos
  • 2 Writing Assignment

Parking Enforcement Employee

This course is tailored for a person employed as a parking enforcement agent. This training will provide customer service and verbal de-escalation training suggestions, Agents should always follow their employer policy.

Patrick Jones

Content Owner, Instructor
ABOUT PATRICK

Patrick Jones Active Law Enforcement officer (Ranks held: Corporal, Sergeant, Staff Sergeant, Lieutenant). I have trained and worked for over 22 years in the field of Contract Security, Local & Federal Law Enforcement. I have served as a Emergency Response Team (ERT) member in which I received strategic engagement training by FBI SWAT, Detroit Police SWAT, and Michigan State Police SWAT.As a former Executive Protection member, I have several years of experience providing armed dignitary protection services. As a Field Training Officer & LE Instructor, I have created policies and procedures on training practices. As a Business Owner and People Leader in my professional occupation, I have developed training curriculums and effective training tools to improve staff performance duties. I have earned a Bachelor degree in Criminal Justice and a Master Certification in Critical Infrastructure Protection.